Paul O. Dillon, Attorney at Law

How Estate Planning Protect Assets

Elderly people are often targeted by scammers for two simple reasons: they have a lifetime of assets and are often isolated. When no protection is in place, convincing a lonely person to be generous is relatively easy. One family’s situation is described in a recent article from Market Watch: “’She’s still waiting by the phone’: My grandmother gave her life savings to a man she met online. What now?” It provides a cautionary tale for what can go wrong when no estate planning guardrails are in place.

Their elderly mother emptied her healthy bank and investment accounts and sent the money to someone from a foreign country. Despite the family’s efforts to help, she didn’t believe there was a problem. She told police and elder abuse officials to leave her alone, as she was getting married soon and didn’t need their help.

All she now has left is a pension from her late husband, which will cover the cost of the assisted living facility she’s moving to and $1,000 left over every month. Assets in her bank and investment accounts, which included proceeds from Coca-Cola stocks purchased decades ago, will never be recovered. The bank’s position in these situations is that the account owner authorized the transfers, and they have no responsibility whatsoever.

Having an estate plan in place could have prevented some of this. During the process of creating an estate plan, discussions about planning for the future take place to prepare for scenarios just like this one. Here’s how.

Estate plans often contain several documents in addition to a last will and testament used to distribute assets after death. A Durable Power of Attorney would have been created, naming another person, usually an adult child, to control the elderly person’s finances.

Changing some or all her accounts to joint ownership with an adult child might have added another set of eyes to monitor transactions. Alerting the financial institutions to the adult children being added to the accounts could have also been helpful.

If an elderly parent is unwilling to yield control, the family could go to court to obtain a conservatorship (or guardianship, depending upon the jurisdiction) to control the person’s finances.

A court investigator is appointed to interview the person to determine whether they are truly incapacitated and whether there needs to be a conservator appointed. The person has the right to attend the hearing, have their own attorney present and oppose the request for conservatorship. There is a court hearing where the person must appear, and the judge decides based on the investigator’s report and other evidence.

Having a Durable Power of Attorney is far simpler than going through conservatorship proceedings.

The family should also have her estate planning attorney create a Healthcare Proxy and HIPAA waiver, so they can contact her physician and make an appointment for a physical and mental assessment.

The steps taken in creating an estate plan with an experienced estate planning attorney anticipate the need to protect assets, especially for an elderly person. The estate planning attorney may also be able to refer the family to a social worker who can assist with their mother’s peace of mind. When she realizes she has been taken advantage of, she may experience an extreme emotional response, and the family should also prepare for this.

Reference: Market Watch (March 1, 2025) “’She’s still waiting by the phone’: My grandmother gave her life savings to a man she met online. What now?”

Should Your Estate Plan Include a Trust?

Estate planning is like getting an oil change for your car or going to the dentist. There are other things you’d rather be doing. However, you know these are things you must do to avoid far more expensive problems later on. Estate plans are personalized, based on your needs and situation. One strategy you may want to consider is a living trust, as explained in a recent article from MSN, “3 Reasons to Seriously Consider Using a Living Trust to Pass an Inheritance to Your Family.”

One of the reasons for having a living trust is to avoid the probate process. This is a legal process where a court decides if the will is valid, approves the executor and oversees the distribution of assets left through the last will and testament. If a person owns property in multiple states, probate must take place in each state. Probate can take months or, in the case of complicated estates, years. A living trust distributes assets to beneficiaries without the court's involvement.

Passing assets through trusts provides more privacy than going through a will and, hence, through probate. When a will goes through the probate process, it becomes a public document, and anyone can read it. This means your will could be read by disgruntled family members, creditors, an ex-spouse, or thieves looking for victims.

Details about a living trust, including assets, beneficiaries and terms of the trust, aren’t part of the public record. This is useful for two reasons—avoiding potential conflicts with those who did and those who did not receive inheritances and shielding recipients from potential scammers. Sadly, there are numerous cases of families who fought bitterly over inheritances after they obtained the will from the local courthouse.

Living trusts offer a great deal of flexibility. They can be modified in any way desired by the grantor (the person creating the trust) if they are living. The trust can be modified to reflect life events like marriage, divorce, death, or financial changes. Having the ability to make these changes works well for those concerned with aligning their wishes with their estate plan.

One final note: when you create a trust, you must place assets in the trust to fund it. This usually occurs by retitling the asset to be owned by the trust and not by the grantor. Your estate planning attorney can help make sure you do this last step. Failing to fund the trust is critical for it to perform as you want.

Discuss your overall estate plan with your estate planning attorney. There are many different types of trusts. The attorney will be able to help you decide which one is best suited for you. You’ll also want to be sure any trusts created align with your estate plan.

Reference: MSN (Feb. 3, 2025) “3 Reasons to Seriously Consider Using a Living Trust to Pass an Inheritance to Your Family”

Be Careful of the Latest Social Security Scam

Every time one type of scam gets squashed, another five pop up. This is especially true when it comes to scams trying to get Social Security accounts. According to a recent U.S. News & World Report article, “Don’t Fall for This Social Security Scam,” more than 330,000 people reported business impersonation scams in 2023. How can you avoid becoming a victim?

If you receive a phone call or an email from someone claiming to be from the Social Security Administration, feel free to be rude and hang up, even if the caller ID says Social Security or another government agency name. It’s very easy for thieves to change the display on caller ID.

This scam usually starts with a call from a person or a robocall. When you answer, you’ll hear the message in a frightening tone telling you your Social Security number has been suspended. The Social Security Administration doesn’t suspend numbers. Once you’re assigned a Social Security identification number, it’s yours for life.

The next point of contact will be with someone who will tell you the number was suspended because you committed a crime or the government has filed a lawsuit against you. A scared victim is instructed to call a particular number where they will be asked to provide personal information and told they need to pay a fine and make arrangements for payment.

Some victims are told their Social Security number has been suspended because of “suspicious activity,” and they need to speak with a representative to reinstate the number. They’ll need to tell the alleged agent their Social Security number to have this happen. They may also be asked for information like a bank account number, home address, or critical personal information.

If you receive a call about your Social Security number being suspended, rest assured this is false. Not only does the Social Security Administration never “suspend” a Social Security number, but they don’t call local police to arrest citizens for crimes either.

What should you do if you receive this kind of scam call? Experts say hang up. If you are concerned, look up the phone number of your local Social Security office and call them directly. You can also look at your phone and see if you can block the number the scammer used to contact you.

Finally, never, ever share your Social Security number with anyone who calls and asks for it. Hang up. No matter how threatening they sound or how friendly they seem. Hang up and congratulate yourself: you’ve just avoided becoming a victim.

Reference: U.S. News & World Report (Jan. 22, 2025) “Don’t Fall for the Suspended Social Security Number Scam”

What’s the Primary Purpose of a Living Trust?

One of many options for people who want to pass an inheritance to loved ones is a living trust, also known as a revocable trust. There are several benefits, as detailed in this article from msn.com, “3 Benefits of Using a Living Trust to Pass an Inheritance to Your Family.”

Trusts are used to avoid the probate process. This is a court process where the court evaluates the will, decides whether or not it is valid and then supervises how the assets in the estate are distributed. If you’ve ever had the misfortune of experiencing the probate process, you know it can be stressful.

Probate takes time. While it varies depending on the jurisdiction, it can take months and sometimes years to complete. While the estate is in probate, heirs cannot access estate assets.

Probate can be expensive. There are court costs, administrative fees, legal fees and accountant's fees if the estate is complicated.

Probate is public, and trusts are private. Once a will is entered into probate, it becomes public information and anyone can access it. This includes estranged relatives, creditors, salespeople and thieves. They all look at the will to learn about the size of the estate, asset values, names of beneficiaries and where they live and whatever information is in the will.

The only people who have access to trusts are the estate planning attorney who created them, the trustee and the beneficiaries. This level of privacy is sometimes a bigger reason to have a trust than avoiding probate, especially for people who scammers could target.

Trusts allow flexibility. Living trusts are also called “revocable” because they can be changed during your lifetime. You can change the terms of the trust, the names of the beneficiaries, what assets you want heirs to receive, etc. If you have a big change in your financial situation, good or bad, the trust can be modified.

If a revocable trust sounds like a good option for your situation, speak with an experienced estate planning attorney. They’ll help you create a trust and estate plan to protect you and your loved ones.

Reference: msn.com (Aug. 21, 2024) “3 Benefits of Using a Living Trust to Pass an Inheritance to Your Family”

Seniors Cannot Be Careful Enough About Internet Scammers

The biggest threat to retirement accounts today isn’t a market downturn. It’s thieves who have become highly sophisticated in technology and human nature.

A recent article from The New York Times, “How One Man Lost $740,000 to Scammers Targeting This Retirement Savings,” tells how a 76-year-old retired attorney was duped into thinking he was helping an active government investigation when he was actually being scammed out of almost all of his retirement savings accounts. This man was one of many who were drawn into complex plots so intricate they could be used for crime novels.

Scammers are especially adept at using human vulnerabilities against their victims. Romance scams are more common. However, so are impersonators who purport to be law enforcement officials or technical support team members. They use basic psychological tactics to get victims to act, isolate them from friends or family who might be suspicious and present an opportunity to do good for others by helping in the so-called “investigation” or preying on our basic desire to connect and be liked by others.

In 2023, cybercrime theft was more than $12.5 billion, an increase of 22% from 2022 and more than three times the levels in 2019. These are just the crimes known to the FBI—countless others go unreported.

Seniors over 60 are targeted because they are seen as having savings worth pursuing. In 2023, seniors lost more than $3.4 billion to cybercrime.

For the retired attorney, it started when he had trouble logging into a 401(k) account. When he got in a few days later, the screen changed abruptly, and he was instructed to call the fraud department. There was a phone number on the screen. He was connected with his first scammer. Lesson one: If you’re having trouble logging into an account, close the window and find a phone number in a paper document or statement.

The man said he was a fraud investigator, and his money was vulnerable. The scammer built credibility by knowing the victim’s name and where all of his accounts were. This scammer connected him to another man, who claimed to be from the bank. A third man alleged to be from the IRS was on the phone. He provided his badge number to establish further credibility. They told their victim he had an opportunity to be part of their investigation. He was told not to disclose the investigation to anyone, including his three adult children.

A lengthy series of machinations began, with the victim giving the so-called investigators access to his accounts and transferring assets as the thieves kept up friendly banter about how the investigation was going. They told him one of their targets had been caught by Interpol and another was being tracked in Singapore.

The thieves guided him through many transactions, including moving money from an IRA to another bank because the bank had declined to release a large amount of funds, being wary of fraud. The thieves responded by saying the advisor was on their watch list, making their victim suspect the one person who was trying to look out for him.

The man only learned he was a scam victim when a real detective found his name and address on a paper receipt for gold in a car. He was one of at least seven people pulled into a scheme based in India. Making matters worse, his withdrawals created a tax bill: $285,000 in federal and state income taxes, which he cannot pay.

Awareness and a healthy skepticism should be part of every senior’s survival skill set. If someone promises involvement in a scheme or requests money, contact a trusted adult child, your estate planning attorney, or even the local police department to be sure you are not being scammed.

Reference: The New York Times (July 29, 2024) “How One Man Lost $740,000 to Scammers Targeting This Retirement Savings”

How to Prepare for Cognitive Changes in Your Life

Planning for the cognitive decline that often accompanies aging can prevent expensive mistakes, says a recent article from U.S. News & World Report, “How to Minimize 4 Financial Management Disasters That Come With Aging.” Planning for cognitive decline can make our later years less stressful.

Age and Vulnerability to Financial Elder Abuse. Simple tasks like paying bills can become problematic as our cognitive abilities diminish. This also leaves people more susceptible to fraud and scammers—today’s thieves’ prey on the elderly through telephone, online, mail and in-person schemes. Add a layer of protection by having a trusted person or family member oversee accounts. A professional fiduciary or a bill-pay service could be used if no family member is available or trustworthy enough.

Freezing a senior’s credit with major credit bureaus can make it harder for thieves to steal their identity, take out loans, or open credit cards under their names.

Financial documents should be organized, and their location should be shared with loved ones. Your estate planning attorney, financial advisor and CPA should have the contact info of a trusted person who can step in to manage your affairs, if necessary. Your estate planning attorney can create a Financial Power of Attorney, so they can act on your behalf.

You can appoint a representative payee with the Social Security Administration, so another person can help you with Social Security matters.

The Death or Disability of the Family’s Financial Person. One person in the household very often runs the business side of life, paying bills, balancing checkbooks and keeping an eye on investments. If that person dies or becomes disabled, the spouse needs to be able to take over finances. To do this, they’ll need to know more than the usernames and passwords on accounts—although they’ll need to know this information as well. Regular check-ins on financial matters with a spouse and a trusted adult is a good practice.

Planning for Long-Term Care Expenses. Failing to prepare for the cost of long-term care or to protect a couple’s assets with Medicaid planning can be financially catastrophic. Medicaid can help with the cost of nursing home care. However, if the family has assets, they must be used up before the person is eligible for care. Medicaid also has a five-year lookback period, meaning any transfers or sales of assets taking place five years from the date of application will delay eligibility. An estate planning attorney can help with the use of irrevocable trusts, often referred to as Medicaid Asset Protection Trusts. There are also trusts designed to protect assets for the healthy spouse. A consultation with an estate planning attorney long before long-term care is needed is critical to avoiding this mistake.

Outliving Your Money. Experts believe nearly two-thirds of Americans nearing retirement age are unprepared for two, three, or even four decades of retirement. The past year’s skyrocketing costs of living have prevented many from adding to their savings during the end of their working lives, and many don’t even have emergency savings. Having a financial plan and an estate plan is important at every age and stage of life.

Cognitive changes don’t happen to everyone as they age. However, it is still wise to have your estate planning done long before any changes occur. Having a will and any necessary trusts created and executed while you are at full capacity allows you to be the one making these decisions.

Reference: U.S. News & World Report (June 26, 2024) “How to Minimize 4 Financial Management Disasters That Come With Aging”

Can We Prevent the Elderly from Being Scammed?

Just as parents guide their children through adulthood and teach them about finances and how to manage their money, adult children of aging parents need to be alert for their parents before they fall victim to those preying on the elderly. It’s become all too common, according to the article “The Best Way to Protect a Parent from Scammers” from Kiplinger.

There are a few common scams seen across the country. One is to call an elderly person and tell them their beloved grandchild has been arrested and cash needs to be sent immediately to get them out of jail. The grandparents are told the child has told the police not to call the parents, so the call is secret. No police department calls grandparents with a demand for cash, but in the stress of the moment, flustered people often comply.

Another is a thief posing as an IRS agent and telling a surviving spouse that their deceased spouse owed thousands in back taxes and penalties. The senior is told to make a payment or risk being arrested.  There is also the scammer claiming to be from the DEA and warning the person their Social Security number and credit card were used to rent a car found abandoned near the Mexican border with suitcases stuffed with drugs. The person is told they need to verify their information to clear their record, or they’ll be arrested for drug trafficking. The voice is always very convincing.

Elderly victims are vulnerable for several reasons. One, the generation preceding the boomers was taught to trust others, especially people in positions of authority. As people age, their ability to think clearly when a dramatic and unexpected piece of bad news is easily shaken. Someone who would otherwise never have given out their personal information or sent cash or purchased gift cards becomes overwhelmed and complies with the scammer.

Taking control of a parent’s financial life is a hard step for both the aging parents and the adult children. No one wants to lose their independence and freedom, nor do adult children want to see their parents becoming vulnerable to thieves. However, at a certain point, adult children need to become involved to protect their parents.

A General Durable Power of Attorney (POA) is a legal document giving another person, typically an adult child, the power to act on behalf of another person immediately, once the document has been signed. It may not be effective in stopping a parent from giving money to a scammer, since the parents still have control of their money. fI transactions are done online, the bank may not have an alert set up for questionable transactions.

That said, having a POA in place and alerting the bank to its use will give the financial institution more freedom to be in touch with an adult child about their parent’s accounts, if fraud is suspected.

Guardianship or conservator is another way to address this issue, although it is far more invasive and brings the court system into the life of the person who becomes a “ward” and requires regular reporting. Guardianship is usually sought when the aging parent is incapacitated.

While we often think of trusts as a means of passing wealth to the next generation, they are also useful for protecting people in general and seniors in particular from scammers. When an adult child or other trusted person becomes the trustee, they gain complete control of the assets in the trust. If the aging parent is a trustee, they have control but someone else can step in if necessary. The co-trustee can see any changes in spending habits or unusual activity and take immediate action, without the delay that applying for guardianship would create.

Speak with your estate planning attorney about your unique situation to learn which of these solutions would be appropriate for your loved ones.

Reference: Kiplinger (July 25, 2022) “The Best Way to Protect a Parent from Scammers”

What Should You do If It Is Possible an Elderly Parent Is Being Scammed?

New best friends and unusual transactions could be signs of elder financial abuse, which extends far beyond the robocalls purporting to be from the Social Security Administration or the IRS. The majority of elder financial abuse cases reported to agencies involve people known to their victims, including relatives, neighbors and so-called “friends.” Stealing a Social Security benefit or forging legal and financial documents, along with misappropriating cash, jewelry, and credit cards are part of the $36.5 billion cost of elder fraud, according to the National Council on Aging.

A recent article from AARP Magazine titled “Spot the Red Flats of Elder Financial Abuse” tells the reader what to look for.

Out-of-Character Spending. If your frugal mother’s credit card statement shows she is buying expensive items or making large withdrawals, contact the bank immediately to challenge the charges and consider shutting down the card. Unusual financial activity should be a red flag they are being scammed, especially if they have no memory of the transactions.

If possible, create a transparent system where both you and your parent can monitor finances. The more you can be involved with their record keeping, the less time a scammer can go undetected.

New Best Friends Who Seem Inappropriate. People who live alone and do not have any social outlets are vulnerable to offers of friendship, even if they come with financial requests. Some of these new friends will try to push family members away from their victim, another red flag to family members to step up contact and involvement. Isolation is a powerful strategy, as is creating a dependency for helping with everything from taking them to a doctor’s office to making trips to the bank.

Losing the Ability to Manage Money and Cognitive Decline. Alzheimer’s disease or other types of dementia can progress so slowly as to initially go unnoticed. People with dementia are extremely vulnerable to the wishes of people who are physically present with them. A welcoming friend who suggests handling their finances may be given the keys to the kingdom, without any notice to the family.

When a third party has access to an older adult’s private information, like Social Security numbers, account numbers or passwords, the victim can very easily be scammed. Set up their accounts to have a trusted family member named, so any changes require notification, wherever possible.

Mobility or Frailty Issues Are Vulnerable to Able-Bodied Scammers. An elderly person who cannot get to the bank and has not embraced online banking will welcome the help of a friend, even if the friend’s intent is questionable. People with physical or mental impairments should not be left to attempt to manage financial or legal matters on their own. Setting up automatic bill payments for recurring bills like rent, cellphone, utilities and other payments will make their lives easier and their assets safer.

Regular involvement with an elderly person’s life is the best deterrent. Just like bright lights and video cameras will send a thief to another house, the presence of family members in an elderly person’s life is the best deterrent to financial scams. People are least vulnerable when they are protected by a network of watchful, honest and caring family members.

Reference: AARP Magazine (February 28, 2022) “Spot the Red Flats of Elder Financial Abuse”

Elder Financial Abuse Can Be Prevented

Elder financial abuse is always upsetting, but it’s even worse when a parent is in a long-term care facility and adult children aren’t there to prevent it or stop it. This is especially true during the pandemic, when restrictions meant to keep residents safe from COVID make them more vulnerable to scammers.

The federal Consumer Financial Protection Bureau recently released a guide to prevent this very same problem, as reported in the article “Preventing Elder Financial Abuse When Your Parent Is In Long-Term Care” from next avenue.

The goal is to help professionals who work with the facilities to recognize red flags, develop policies and protocols and use technology to prevent residents from becoming victims. There’s also a lot of good information in the guide for the children of residents.

One reason elder financial abuse occurs so easily in long-term care facilities is because members of care teams can easily get access to financial records as well as medical records. Putting protections in place before financial abuse happens is the best strategy.

Banking and credit card accounts should be monitored regularly, and fraud alerts should be set up to be sent to the individual and a designated, trusted contact. An outside professional may also be hired to watch over the person’s finances.

Experts recommend listening to their loved ones during visits, online or in person. When a senior complains about money or personal belongings going missing, don’t assume these are part of cognitive issues. Take steps to investigate and document findings.

If an aging parent mentions a strange phone call or an unusual request by a staff member, immediately check their accounts, even if they insist no personal information was shared. Scammers are very good at what they do and can easily convince a victim nothing wrong has occurred. Even if something didn’t occur this time, a single phone call or conversation may be a warning of the parent being on someone’s radar as a possible victim.

Pay attention if small amounts of cash are missing from accounts. Scammers typically begin small, testing the waters to see if the person, their family, or the financial institution is paying attention. Banks cannot discuss your parent’s finances with their investment advisor, due to privacy rules, so the designated family member needs to be in touch with any institutions handling their money.

If no family member has been given Power of Attorney over financial accounts, this is a must-do, as long as the parent has legal capacity to grant this power. The POA gives the person the legal ability to manage financial accounts. If the person is incapacitated, it may be necessary for the child to be named guardian. An estate planning attorney will be able to discuss the situation and recommend the best way forward for the individual and their family.

Reference: next avenue (Dec. 17, 2021) “Preventing Elder Financial Abuse When Your Parent Is In Long-Term Care”

Can Elder Financial Abuse Be Stopped?

The numbers are chilling. One in ten Americans age 60+ has experienced elder abuse. One of the most common forms of elder abuse is financial, says a recent article from Forbes titled “What Is Elder Financial Abuse—And How Do We Prevent It?”

Financial elder abuse is defined as when someone illegally or improperly uses an elderly person’s money for their own use. Elderly people are easy victims for obvious reasons. They may be mentally vulnerable, suffering from Alzheimer’s or other form of dementia. They may also be lonely and find the company of a new “friend” is so delightful that it impairs their judgement.

Financial elder abuse occurs most often from adult children, but also in nursing homes and assisted living facilities. Be on the watch for those new friends who enter senior’s lives, especially if they seek to limit contact with family members.

Caregivers or nursing staff have access to resident’s possessions, including checkbooks, ATM cards and credit cards. Monitoring an aging parent’s bank accounts on a regular basis should be part of caregiving by adult children. Unusual transactions, large withdrawals or unlikely purchases by credit card should immediately be reported to their bank or credit card company.

Less obvious and harder to track, is when someone forces a nursing home resident to sign legal documents transferring ownership of homes, cars, bank accounts and even investment accounts. They may also be pressured into creating a new will.

Here are some red flags to watch for:

• New names being added to bank accounts or on credit cards.
• Finding unpaid bills, letters from collection agencies or past due notices from creditors, especially when the person has sufficient funds.
• Relatives who suddenly show up and want to be involved with an aging senior, including estranged children.
• The unexpected transfer of any kind of asset to someone who is not a family member.
• Any change in habits concerning money, including someone who was never worried about money suddenly being concerned about paying bills.

The elderly are often scared to report being victimized. They may fear further loss of control over their lives or be embarrassed to have been scammed. If a caregiver is stealing, they may also be physically threatened, or frightened of losing their familiar care provider.

Talk to your estate planning attorney, speak with the local Adult Protective Services office, or contact the National Elder Fraud Hotline, if you are concerned about a loved one being financially exploited.  If you believe a loved one is in physical danger, contact the local police. Don’t hesitate to ask for help.

Reference: Forbes (Nov. 9, 2021) “What Is Elder Financial Abuse—And How Do We Prevent It?”